The Norfolk and Waveney Community Support Service team of staff and volunteers can help on a temporary basis with a variety of tasks, including:
- Pre-discharge home assessment (e.g. safety check, identify adaptations)
- Pre-discharge home preparation (e.g. heating on, food in, cleaning fridge)
- Welfare call check-ins following discharge
- Smoke, carbon monoxide and heat alarms
- Falls/trip hazards
- Lighting, heating, cold & hot water available
- Food is available
- Medication or prescription pick-up
- Food shopping (or supporting client to do so) or pick-up
- Light household jobs (e.g. hang out washing, tidy kitchen)
- Preparing a simple snack or hot drink
- Dog walking
- Collection and delivery of equipment and/or access to mobility aids
- Support arranging transport to appointments
- Support with appointments / articulating needs
- Arranging companionship to healthcare appointments
- Encouragement and reminders to follow health or exercise plans
- Support regaining independence, including goal setting and support planning
- Physical activities to prevent deconditioning, aid recovery or falls prevention
- Support identifying and attending community groups or services
- Short-term companionship
- Emotional support/building confidence
- Support with accessing additional funding or support (e.g. hardship fund, food vouchers, foodbank)
- Support with referrals into / accessing other services for support (e.g. information and advice)
- Digital literacy support (e.g. help with getting online, online shopping, booking appointments online or using email/texting/video calls)
- Carer’s companionship to protect the health and wellbeing of a carer
- Short-term support to carers
Please be aware support is short-term (typically 2 – 4 weeks but can be extended where there is a need).
We cannot accept requests for personal care, respite or support for those with complex needs.
See how we’ve helped people across Norfolk and Waveney here.